STUDIO POLICY

We understand that time is precious, so to help us stay on schedule, please arrive 15 minutes prior to your treatment. Clients are welcome to bring a companion to the appointment, but please note your guest is required to wait in the reception area, so as not to disturb the treatment. 

All deposits are non-refundable and appointments must be complete 3 months from the date it is paid.

Life happens, so you have one opportunity to reschedule your appointment per booking. If you reschedule more than one time, an additional fee will apply.

Children and pets are adorable, but we ask that you leave them at home, as we use sharp tools and cannot guarantee .

We do not offer consultations unless you’ve had permanent makeup done in the past. If you’re that person, our consultation fee is $50.

Maintaining the integrity and efficiency of our schedule means so much to us. Please ensure you arrive at least 15 minutes prior to the start of your appointment. We reserve the right to cancel your appointment if you’re running behind 10 minutes late or more.

Don’t forget! Make sure to arrive without any makeup on the areas being treated.

We aim to keep our space peaceful and ringtone free. Please set your devices to silent while at the boutique, and take phone calls outside.

No food is permitted inside the boutique.

All appointments must be booked over the telephone. Bookings cannot be scheduled for others, you must book your own appointments.

Scheduled appointments cannot be held without a deposit.

Our boutique is beautiful, but not sizeable. Please do not arrive earlier than 15 minutes before your appointment.


CANCELLATION POLICY

We understand that life happens and schedules get interrupted. If you need to cancel or reschedule your appointment, please contact the studio, by telephone or email, at least 72 hours in advance of your scheduled appointment. If you don’t meet the 72-hour requirement or miss the appointment without notice, the 50% deposit payment will not be refunded. Arriving late to your appointment will limit the time of your treatment, so that the next client will not be delayed. Help us maintain the integrity of our schedule by arriving on time! Please note that we reserve the right to cancel or reschedule any appointments after the 15-minute threshold is exceeded.